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Business Analyst

Jonesville, SC, United States

Job Id#:13868

Date published: 15-Feb-2017

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Position Summary:

The Fulfillment Business Analyst position will be responsible for providing analytical support for Fulfillment Center initiatives, KPI improvement, expense reporting, support in developing departmental budgets and forecasts, operational trends, tracking, and analysis, develop education material for the broader Belk organization and support key stakeholders in preparation for peak period. The Analyst will be responsible for driving analysis, creation of operational and financial reporting, executive dashboards and provide recommendations with an innate focus on key performance metrics and cost drivers related to Fulfillment Center initiatives that would enable informed and effective business decisions.

Essential Functions/Responsibilities:

Responsibilities & Essential Functions

  • Identify and analyze data/trends, building correlations between operational metrics that drive both strategic and tactical opportunities
  • Partner with cross functional teams to establish and drive improvement in packaging requirements for the Fulfillment Centers
  • Provide analytical support for the design, pilot and rollout of Fulfillment-based initiatives
  • Support the development of departmental budgets and forecast variances to budget depending on trend, developments or initiatives
  • Develop monthly Supply Chain expense reporting package for Senior management, identify trends and drivers and make actionable recommendations to improve performance.
  • Develop and track profitability metrics within the Fulfillment Center and recommend measures to improve
  • Develop informational material to educate the broader Belk organization on Fulfillment expense, inventory management, fulfillment metrics, etc.
  • Work closely with cross-functional teams to support relevant activities related to peak period planning and overall Supply Chain initiatives.
  • Under minimum supervision, this position designs, analyzes, and creates management reports/presentations and dashboards that assist senior leadership within the Fulfillment Center to help understand trends, variances, and opportunities.
  • Propose alternative strategic and operational tactics to further improve overall results and efficiency.
  • Proactively communicate and collaborate with multiple teams and directly with the department team members to gather required data needed to validate accuracy.
  • Perform analysis to reconcile data to source reports to resolve discrepancies.
  • Identify opportunities for innovation, productivity improvement and savings.
  • Additional duties as assigned.

Minimum Required:

  • Bachelors degree in Industrial Engineering, MIS, Supply Chain, Logistics Management, Finance, and/or equivalent work experience.
  • 2 or more years of applicable experience in Supply Chain, Industrial/Operations Engineering, Fulfillment Operations or Finance.
  • Retail Industry experience is a plus.
  • Strong understanding and ability to create and analyze productivity metrics, related to both efficiency and throughput of systems.
  • Strong financial modeling and financial acumen, related to cost-benefit analysis and proven ability to accurately forecast real-world impact of changes as it relates to retail distribution environment.
  • Strong communication and presentation skills; able to communicate effectively in various levels of the organization, i.e. large meeting facilitation, written and electronic communications.
  • Ability to manage tight deadlines.
  • Ability to handle multiple tasks simultaneously and influences, motivates people with no direct authority.
  • Advanced computer skills. Experience with: Microsoft Office Suite (Excel, Access, Word, Project, Outlook, Visio, Visual Basic, and PowerPoint), Microstrategy, Hyperion/Essbase,Tableau, SQL, and Minitab (or other statistical software).


  • Masters degree and/or equivalent years of experience
  • Specific Training: CSCP (Certified Supply Chain Professional), CPSM (Certified Professional in Supply Management) or PMP (Project Management Professional) designation preferred.
  • 4 or more years of applicable experience
  • Specific work or project experience in an analytical field, building regression models, correlations, etc.
  • Experience in Direct to Consumer fulfillment support for a comparable organization.
  • Proven ability to understand degree of implemented changes and forecast upstream and downstream effects within the FC and the greater Supply Chain organization